Terms and Conditions

How these rules work

When you play at Avantgarde Casino, for fun or for real money, you accept our Terms and Conditions as the agreement between you and us. The English version is the binding one, and we can update the rules at any time, so it pays to look at them now and then. If one clause ever turns out to be invalid, every other clause still applies.

Age and where you play

You need to be 25 or older to play with us, and your local law may set a different age that you check yourself. We may ask you to prove your age at any time. Playing from a place that does not fully allow online gaming breaks our rules, and you alone are responsible for following the law where you live.

Your account

Each person keeps one account. A household, a device or an IP address cannot hold a second one, and an account at a sister casino under the same management counts as a second account too. The person who registered is the only one who logs in, and accounts cannot be handed over. The name on your account has to match the name on the card or wallet you pay with. If you stop logging in or betting for 120 days, the balance is forfeited, and money left in an account at the moment it is closed is not paid out.

Conduct we do not accept

We may close an account and keep winnings and balances if we find false registration details, chargebacks, cheating, collusion, bonus abuse, hacking attempts or software that plays for you. Betting systems such as Martingale are fine as long as they are not mixed with automation or the use of game errors. Abusive messages to our staff or links to fraudulent accounts at other casinos lead to the same steps.

Bonuses in short

Bonus money helps you play longer but is never paid out. It comes off your winnings when you cash out. Each bonus has a wagering requirement unless we announce otherwise, cashback is wagered once, and free chips have their own wagering and a cap of 50 credits on what you can take out.

Withdrawals in short

You can ask for a payout whenever you like. We first check your identity, and approval may take up to 18 working days. Every deposit is wagered at least once before a payout. One request is limited to 1,500 credits, and one month to 10,000 credits. A transfer fee set by the payment processor may apply.

Refunds

A deposit can be refunded if you ask within 24 hours, your compliance check is approved and there is a reason such as a broken game, credits you could not use or a wrong charge. A processing fee in your currency applies.

Complaints

Tell us about a problem in writing within five days of it happening. Game results recorded on our server decide any dispute about an outcome.